Return and Exchange Policy

Return Period:

You can return products within 7 days from the date of receiving your order.

Return Conditions:

• The products must be in their original condition and unused.
• Packaging and wrapping must be unopened, unless there is a quality defect.
• The customer bears the costs associated with the return process. In the case of international returns, the consumer is responsible for all shipping costs and delivering the product to the shipping company. If there are defects or errors, the customer will be compensated.

Exchange Due to Quality Defect:

If there is a quality defect, you can exchange the product or receive a refund at no additional cost.

How to Contact Customer Service:

WhatsApp:

You can contact us via WhatsApp at the phone number: +966538902817

Email:

You can send your inquiries or requests via email to: [email protected]

We will respond to email messages within 24 working hours.

Note:

We always recommend reviewing the full terms and conditions of the return and exchange policy on our website before making a purchase to ensure complete understanding and a satisfactory customer experience.